Welcome to 3.2.1 Fitness & Nutrition (“we,” “our,” “us”). We are a locally owned, nonprofit Asheville fitness space dedicated to providing safe, accessible, community-driven workout experiences. By visiting our website or using our services, you agree to the following policies.

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1. Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect

• Contact information (name, email, phone)

• Account and membership details

• Payment information (handled securely through third-party processors)

• Optional health or fitness-related information you choose to share

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How We Use Your Information

• To manage memberships and class access

• To communicate updates, scheduling, and promotions

• To improve our services and provide a personalized experience

• To support nonprofit programs and community impact reports (never sharing individual data)

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How We Protect Your Data

• Secure servers and encrypted payment processing

• Limited staff access to sensitive information

• No selling or renting of personal data, ever

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Cookies & Analytics
We may use cookies and analytics tools to improve website performance and user experience. You can disable cookies in your browser settings at any time.

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2. Terms of Use

By using this website or participating in services offered by 3.2.1 Fitness & Nutrition, you agree to:

• Provide accurate information during registration

• Use our website and facilities for lawful purposes only

• Respect all staff, trainers, and members

• Follow all gym rules, posted guidelines, and trainer instructions

• Refrain from sharing your membership access with others

We reserve the right to update or modify these terms at any time.

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3. Membership & Billing Policies

Membership Types
We offer recurring memberships, student memberships, and community-supported nonprofit memberships.

Billing

• All memberships auto-renew unless canceled prior to the billing date

• Payment is handled through secure third-party processors

• Failed payments must be updated within 5 days to continue services

Cancellation Policy

• Cancel anytime through your account or by contacting us directly

• Cancellations take effect on the next billing cycle

• We do not offer refunds for partially used membership periods

Nonprofit Allocation
As a nonprofit, 100% of membership revenue goes directly back into the Asheville community through fitness programs, scholarships, and outreach. Annual impact summaries are made publicly available.

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4. Health & Safety Policy

To ensure a safe workout environment for all:

• Members must follow trainer guidance during workouts

• Any health concerns should be communicated to trainers before participating

• You understand that physical exercise carries inherent risks and agree to participate at your own discretion

• Cleanliness and proper equipment use are required at all times

• We maintain strict sanitization practices in compliance with local Asheville health standards

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We reserve the right to suspend membership for behavior that endangers others or violates our safety guidelines.

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5. Liability Waiver

By using our facilities or participating in classes, you acknowledge and agree:

• Exercise involves risk of injury

• You are participating voluntarily and assume all responsibility

• 3.2.1 Fitness & Nutrition is not liable for injuries arising from misuse of equipment, failure to follow instructions, or underlying health conditions

A full waiver may be required before participation.

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6. Community Impact & Nonprofit Transparency

As a community-driven fitness nonprofit, we commit to:

• Transparent financial practices

• Annual updates on donations and community benefit programs

• Providing accessible fitness options for Asheville residents

• Supporting local partnerships and health initiatives

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7. Contact Information

For questions regarding our policies or your membership:

3.2.1 Fitness & Nutrition
North Asheville, NC
Email: 321fitpro@gmail.com
Website: 321FitnessGym.com