3.2.1 FITNESS & NUTRITION – POLICY & TERMS

Welcome to 3.2.1 Fitness & Nutrition (“we,” “our,” “us”). We are a locally owned, nonprofit Asheville fitness space dedicated to providing safe, accessible, community-driven workout experiences. By visiting our website or using our services, you agree to the following policies.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

Information We Collect

• Contact information (name, email, phone)

• Account and membership details

• Payment information (handled securely through third-party processors)

• Optional health or fitness-related information you choose to share

How We Use Your Information

• To manage memberships and class access

• To communicate updates, scheduling, and promotions

• To improve our services and provide a personalized experience

• To support nonprofit programs and community impact reports (never sharing individual data)

How We Protect Your Data

• Secure servers and encrypted payment processing

• Limited staff access to sensitive information

• No selling or renting of personal data, ever

SMS Communication & Marketing Consent

By providing your mobile phone number to 3.2.1 Fitness & Nutrition, you expressly consent to receive SMS messages, which may include:

• Membership updates and billing notices

• Class schedules, closures, and reminders

• Promotional offers, sales messages, and special marketing campaigns

• Community announcements and event invitations

Message & data rates may apply. Message frequency varies.

You may opt out at any time by replying STOP to any message. For help, reply HELP.

We do not sell, rent, or share your phone number with third parties for marketing purposes.

Consent to receive SMS messages is not required as a condition of purchase or membership.

Cookies & Analytics

We may use cookies and analytics tools to improve website performance and user experience. You can disable cookies in your browser settings at any time.

Terms of Use

By using this website or participating in services offered by 3.2.1 Fitness & Nutrition, you agree to:

• Provide accurate information during registration

• Use our website and facilities for lawful purposes only

• Respect all staff, trainers, and members

• Follow all gym rules, posted guidelines, and trainer instructions

• Refrain from sharing your membership access with others

We reserve the right to update or modify these terms at any time.

Membership & Billing Policies

Membership Types

• Recurring memberships

• Student memberships

• Community-supported nonprofit memberships

Billing

• All memberships auto-renew unless canceled prior to the billing date

• Payment is handled through secure third-party processors

• Failed payments must be updated within 5 days to continue services

Cancellation Policy

• Cancel anytime through your account or by contacting us directly

• Cancellations take effect on the next billing cycle

• We do not offer refunds for partially used membership periods. Special considerations are escalated to management.

Nonprofit Allocation

• 100% of membership revenue supports local fitness programs, local trainers, scholarships, and outreach

Health & Safety Policy

To ensure a safe workout environment for all:

• Members must follow trainer guidance during workouts

• Any health concerns should be communicated to trainers before participating

• You participate at your own discretion and accept inherent risks

• Cleanliness and proper equipment use are required at all time

We reserve the right to suspend membership for behavior that endangers others or violates safety guidelines.

 Liability Waiver

By using our facilities or participating in classes, you acknowledge:

• Exercise involves risk of injury

• You are participating voluntarily and assume all responsibility

• 3.2.1 Fitness & Nutrition is not liable for injuries due to misuse of equipment, failure to follow instructions, or underlying health conditions

A full waiver may be required before participation.

 Contact Information

3.2.1 Fitness & Nutrition
North Asheville, NC
📧 Email: 321fitpro@gmail.com
🌐 Website: 321FitnessGym.com